Shipping policy

SHIPPING AND DELIVERY

Australian Shipping - $10

All Australian orders are shipped using Australia Post (Oversized products excluded)

Delivery estimate: 
3-8 Business Days

Oversized Products: Aditional $40

Oversized products are sent via Sendle.

Delivery estimate: 
3-8 Business Days

New Zealand - $25AUD

All international orders are shipped using Australia Post Express Post. (Orders containing oversized products excluded)

Delivery estimate: 
5-10 Business Days

Oversized Products: $255AUD

Oversized products are sent via DHL Express.

Delivery estimate: 
3-10 Business Days

International Shipping - $50AUD

All international orders are shipped using Australia Post Express Post. (Orders containing oversized products excluded)

Delivery estimate: 
8-14 Business Days

Free shipping to the UK and Ireland on orders over $200 AUD. 

Orders under $200AUD is flat rate $50AUD

Oversized Products: $255AUD

Oversized products are sent via DHL Express.

Delivery estimate: 
5-14 Business Days

 

Once your order has been shipped, you will receive a shipping confirmation email and a tracking number that will allow you to track your order. 

The tracking link in your shipping confirmation email will take you directly to the carrier’s website to track your package. You can also follow this link.

We strive to ensure timely delivery of our products. However, please note that we do not offer refunds for delays in shipping, as external factors such as customs clearance, weather conditions, or other unforeseen circumstances may impact delivery times. 

Please note that any applicable taxes or duties incurred during the shipment of our products are the sole responsibility of the receiver. Wagtail Cleaning Tools is not responsible for covering these additional charges, and customers are advised to check with local customs authorities for specific tax information related to their delivery location.